We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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nice . comes with cutting plier and tweeter
ok
The goods are quickly come. Packaging was also good. Only one star less because I have two same model motorcycle ordered, but pliers and tweezers only one time gekriegt. I wanted the two different people. It is everywhere saved, although I for whole package paid have!
Was smaller than anticipated, but look detailed
Me llegó en aproximadamente dos semanas, muy rápido el envío y bien seguro en el empaque. Ninguna lámina está rayada y viene con las herramientas perfectas para armar el producto.
Mega reliable packaging)) unexpectedly. i will unfold as I will come from the watch
Очень хорошо упакован в большую пупырку. доехал быстро. сам конструктор буду дарить в октябре, по качеству не оценю сейчас
have not finished the model itself yet but i can say that the pliers is cheap crap - broken in half after a few cut offs so recommend to use yours one instead, besides of that is not much to complaining about so far for model itself
good
very, very fast delivery. super!! don't know the product quality. still in box.
I loved the bike, the truth is that it is a bit heavier than I thought it would be and its level of complexity is 3/5, it is something very creative and interesting; I can't wait to put it together.
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I hate it... there was nothing wrong with it. I'm just never gonna touch a metal puzzle again. the instructions weren't good and there wasn't even a video or something.
Delivery is fast, the packing is reliable, the quality of the goods is good. Interesting toy
Very well packed in bubble plastic. Since it's to offer I did not open the box
The goods came not in boxes, but in a protective film. Now we need to come up with how to pack for a child for the new year!
The scissors are too weak to cut
Corresponding to the description. I highly recommend this store.
Conform to the description, shipping and very serious tracking, received today
Everything is fine, took for a gift. The parcel came quite quickly The goods are very well packed, do not think damaged
Very well packed!
Fast shipping！Well secure packaging！Excellent store！Will buy from here again！
order arrived fast, was packed well. will add additional feedback once assemble it
Good sets, but for assiduous, who with eyes order and hands from there grow, from where it is necessary. Are good for a gift))
Super well packaged, comes with cutting pliers and precision pliers.